Frequently Asked Questions
Do you restock sold-out items?
Some popular items may be restocked, but limited editions or seasonal collections may not return. Follow us on Instagram for restock updates!
Where are your products made?
At Staple Baby, we are proudly New Zealand-owned and operated, with all our babywear thoughtfully designed and tested right here in Queenstown, NZ. We carefully design each piece with comfort, quality, and durability in mind, ensuring that your little one is wrapped in the best essentials for everyday adventures.
Like many products in Kiwi homes, our baby clothing is manufactured in China—this allows us to provide exceptional quality using high-end materials and innovative technology, all at an affordable price that we pass directly on to you.
We love open conversations, so if you have any questions, feel free to get in touch—we’re always happy to chat!
Will you be stocking more items?
Absolutely! We have some exciting new pieces in the works and can’t wait to share them with you. Stay tuned—there’s so much more to come!
How long does shipping take?
All deliveries New Zealand wide typically take 1-5 working days. Rural areas may take longer.
What sizes do you offer?
We stock a range of baby clothing sizes from 0 months to 2 years.
How do I care for my garments?
To ensure the longevity of your Staple Baby items, wash them in cold water on a gentle cycle and air dry. Avoid bleach or fabric softeners to preserve the fabric's softness and quality.
What is your return policy?
We accept returns within 21 days of receiving your order. Items must be unworn, unwashed, and in original condition with tags attached. For more information or to arrange your return please contact us at hello@staplebaby.co.nz
Couldn't find the answer to your question?
We're here to help! If you couldn't find the information you were looking for, feel free to reach out to us directly. Our team is happy to assist you!