Terms of service

Welcome to Staple Baby! These Terms of Service outline the rules and guidelines for using our website, making purchases, and interacting with our services. By accessing or using our website, you agree to these terms.

1. General Information

• Staple Baby ("we," "us," or "our") operates this website and provides baby clothing for sale in New Zealand.
• By using our website, you agree to comply with these Terms of Service.
• We may update these terms from time to time, and the latest version will always be available on our website.

2. Orders & Payments

• All prices on our website are listed in New Zealand Dollars (NZD) and include any applicable taxes.
• Payments must be completed at checkout using our secure payment options.
• We reserve the right to cancel or refuse an order if fraudulent activity is suspected or if the product is unavailable.

• We ship across New Zealand and aim to dispatch orders within 2 business days.
• Delivery times depend on location and courier services.
• We are not responsible for delays caused by third-party couriers.

• Our Return & Refund Policy applies to all purchases and is available on our website www.staplebaby.co.nz
• Faulty items are covered by the New Zealand Consumer Guarantees Act (CGA).
• Customers must contact us before returning any items.

• If you create an account with us, you must keep your login information secure.
• We are not responsible for unauthorized access caused by user negligence.
• We reserve the right to suspend or terminate accounts that violate our policies.

• All content on our website (logos, images, product descriptions) belongs to Staple Baby and is protected under copyright laws.
• You may not use, copy, or distribute our content without permission.

• While we strive for accuracy, we do not guarantee that all website information is error-free or uninterrupted.
• Staple Baby is not liable for any indirect or incidental damages arising from website use or purchases.

• These terms are governed by New Zealand law, and any disputes will be handled in accordance with local regulations.